Privacy Policy

On January 1, 2004 the Personal Information Protection and Electronic Documents Act (the Act) came into effect with a mandate to balance the privacy rights of the individual and the needs of commercial organizations to collect information for business purposes.

Osteopathy Associates remains committed to you, your health and respects your right to confidentiality. The privacy policy of Osteopathy Associates is founded on the following principles:

Accountability

Osteopathy Associates (OA) is responsible for maintaining and protecting all information collected by the clinic.

Limited and Accurate Collection of Information

OA limits the collection of personal information to that which is necessary for the provision of excellent health care. This information is accurately maintained in its most current form in order to fulfill the purposes for which it was collected.

Consent

A decision to receive care at OA implies consent for the sharing of information internally, for purposes related to your health care only. Written consent is required from you in order to share your health care information externally. You may withdraw this consent in writing at any time.

Disclosure and Retention

Patient information is kept in a secure manner for a period of 10 years. This information will only be utilized for the purposes for which it was collected or if required by law.

Information Storage

Appropriate security measures are utilized to secure the privacy of all information collected in the delivery of your health care services.

Patient Access

You are entitled to view the information collected by OA regarding yourself. You may obtain a copy of your records. There is a fee for this service.